I also recognize that you’re never going to agree 100% of the time with 100% of the people that work at any given company. I’ve always felt it important to work with vendors that align with your values.
What it concealed, at its core, was a company culture that had stifled legitimate criticism of racist activities (like keeping a list of customers with “funny names”) and shut down attempts to formalize diversity, equity, and inclusion programs. At first, it looked like an attempt to set boundaries around political speech on internal discussion forums. Last spring, news trickled onto social media that Basecamp implemented a “no politics at work” policy.
We even adopted portions of Basecamp’s open-sourced employee handbook into our own Johns & Taylor staff onboarding program.
BASECAMP 3 CLIENT SIDE PROFESSIONAL
I included copies of their books as part of our own employees’ professional development programs. When the platform added newsletter and blogging tools, I almost moved my personal site and lists to their platform.īeyond my own satisfaction with Basecamp as a product, I evangelized Basecamp as a company. I could watch my now-lightweight inbox fill with notes from folks who had also dropped into the hey.com user base. It reminded me of when Gmail first hit the market. When the Basecamp team (who had already changed their name from 37signals to focus on project management) announced HEY, I jumped in early. Most of our clients at Johns & Taylor are what developers would call “non-technical.” If we’re asking them to adopt our preferred system, it’s got to be easy to use, easy to understand, and relatively lightweight. I just knew it was the best for the way I wanted to work.īasecamp could be pretty polarizing, especially when onboarding clients into the system. I’ve never said “the best,” because (as a piece of legendarily opinionated software) it didn’t even want to be good at some things. However, in light of their recent rebrand back to 37signals and because I’ve been an open advocate of Basecamp in the past, I wanted to clarify where I stand.īut I recognize that, especially today, the right to hold an opinion shouldn’t shield you from the impact your opinion might have on your company or on your community.įor fifteen years, I held the opinion that Basecamp was my favorite project management tool. I avoided writing this post for a long time, mainly because I didn’t want to join a dogpile of performative messages about dumping Basecamp.
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